Building a Business Case
for Technical Communication

Welcome

Letter From the Editor, by Kevin Cox

President’s Message, by Rachel Houghton

Features

Review: Strategic Needs Assessment, by Carole Oberholtzer

Review: Information Architecture Is Not What You Think, by Tysa Fennern

Technical Communication as a Marketing Tool (Part 3), by Bill Harrison

Writing for the Web, by Kristy Schnabel

PowerPoint and the Technical Presentation, by Jennifer Sohn

The Case Made, by Kevin Cox

Contractor's SIG Meeting Review, by Maralee Sautter and Michael Horenstein

To Judge or Not to Judge, by Valerie Ball

A Fable, by Gail Toft-Vizzini

Columns

Take Our W-O-R-D for It, by Erica Coco

WordPlay, by Kevin Cox

Announcements and Events

Community Resources

Stuff You Should Know

Galley Staff

WVC Council