Welcome

    President's Message, by Phyllis Thompson
    Board of Director's Report, by Ellen Fenwick
    Meet the New Editors, by Robin Schuckmann and Allyn Bowers
    New Members, by Julie Tammivaara

Features

    Agency Corner, by Mark Ace
    Technical Writing in the 21st Century, by Mitch Klink
    Working with Engineers, by Rachel Houghton
    Adventures in High-Tech for Technical Communicators, by Tom White
    Jobs on the Web: An Overview, by Rod Allen

Stuff You Should Know

    Contractors' SIG Update, by Diane Purser
    Volunteers Needed, by Jim Slaight
    Ace Learning Center Class Schedule, by Jim Slaight
    Worst Manual Contest, by Jim Desmond
    The Galley Staff
    WVC Council